WhatsApp CRM Integration
Connect WhatsApp conversations directly to your CRM for unified customer records — crafted by QTT.
When WhatsApp conversations live separately from your CRM, sales and support teams lose context — and customers repeat themselves. Integrating the two keeps every interaction in one place.
At Queen Touch Technology (QTT), we build WhatsApp CRM integrations that automatically log conversations, sync contact details, and trigger CRM workflows based on WhatsApp activity — giving your team a complete view of every customer relationship.
Explore our CRM Portal services if you need a custom CRM built around your sales process before integrating WhatsApp.
1. Automatic Conversation Logging
We build integrations that automatically log WhatsApp conversations against the right customer record in your CRM, eliminating manual copy-pasting.
2. Contact & Lead Sync
New WhatsApp contacts are automatically created or matched to existing CRM records, keeping your customer database accurate without manual data entry.
3. CRM-Triggered WhatsApp Messages
We build workflows that trigger WhatsApp messages directly from CRM events — like a new lead, deal stage change, or scheduled follow-up.
4. Unified Customer View for Every Team
Sales, support, and marketing teams see the same WhatsApp conversation history alongside other customer data, eliminating information silos.
5. Works With Your Existing CRM
Whether you use a custom CRM Portal, a popular third-party platform, or an ERP system, we build the integration to match your existing setup.
"Customers shouldn't have to repeat themselves because your systems don't talk to each other. At QTT, we connect WhatsApp and CRM so every team has full context."
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